Awards-LogoTeamwork Awards


» Click here to Enter the UAE Customer Service STAR Awards

imgt Most organizations rely on some kind of formal or informal teams and most teams work better when everyone understands not only their own role but the role of the other team members. A customer needing a refund or a product exchange may be required to deal with different team members. It is important that all processes are understood by all who may have to help the customer move easily from one service function to another.

The whole organization has to function as one team because service quality is the responsibility of every part of an organization. Teamwork in any business ensures that the task at hand is executed with the help of a united effort. The importance of teamwork is that it allows us to accomplish more than we could by ourselves. It allows us to move mountains for the customer. There are two team-based awards open for entry, Best Public Sector Customer Service Team and Best Private Sector Customer Service Team.

Public Sector Awards

Best Public Sector Customer Service Team

Open to all citizen service teams within the UAE public sector, this award will go to a team of individuals who demonstrate exemplary teamwork in the field of citizen service. This team will have proven team building and communication systems in place and be responsible for (but not limited to) all or some of the following: planning citizen service strategies/action plans and standards, delivering these citizen service standards and measuring citizen service performance.

Download Application Form

Private Sector Awards

Best Private Sector Customer Service Team

Open to all customer service teams within the UAE private sector, this award will go to a team of individuals who demonstrate exemplary teamwork in the field of customer service. This team will have proven team building and communication systems in place and be responsible for (but not limited to) all or some of the following: planning customer service strategies/action plans and standards, delivering these customer service standards and measuring customer service performance.

Download Application Form

 
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